Returns & Exchanges
At Jes Rose, we want you to love your home transformation, which is why we offer a 30-day return window for all unused and unopened products. If your vinyl or home accessories aren't quite right, we are here to help you find the perfect match.
Initiate Your Return
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Secure Packaging
Carefully repack your items in their original packaging, ensuring the vinyl is rolled correctly to prevent any creasing or damage during transit.
Ship It Back
Affix your return label and drop the package off at your nearest courier point; we recommend using a tracked service for peace of mind.
Quality Inspection & Refund
Once our warehouse receives and inspects your items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing